We offer free returns on all prams returned within 14 days of purchase – Follow these simple steps
- Please open the box in a clean safe area to avoid any damages to wheels and frame. (carpet floor Is preferred). Please ensure no signs of use or damage are occurred.
- If this is not what you after please e mail us firstname.lastname@example.org to initiate your return. One of our customer service officer will authorize and guide you step by step.
- Please repack the stroller in original condition exactly the same way it was packed. (Please refer our YouTube video on how to dissemble and repack)
- Print and attach the return label to the box and leave for pickup at your door.
- Leave the rest to us and your refund will be processed within 14 days. You will be notified via email when we process your refund.
Please refer to our return policy for more information about returns.