Shipping Policy

Your order will be dispatched within 48 hours (excluding Public Holidays and Weekends) after payment has been cleared and delivered by Toll Ipec Australia (Pre-orders exempted).

Shipping Charges: Free shipping for orders over 200AUD, else 16.5AUD.

Please note that once the order is purchased through the website, the user cannot amend or cancel the order. Please note that the customers must pay return postage for rejected claims when returning and re-shipping to the customer.

Tracking & Delivery

You will be given a tracking number once your order has been dispatched. Delivery ranges between 2 to 9 business days from the purchase date. The time frame of your delivery will be confirmed via email after your purchase.

You can also contact the service team through [email protected] to confirm the delivery date once your purchase is made.

Lost Items During Delivery

The customer must notify the service team through [email protected] within 30 days of dispatch, for any claims or disputes regarding the delivery, including but not limited to lost, damaged or incorrect items. Baccani will not be liable for any claims or disputes that are reported after 30 days of the dispatch.

Pick-ups (Not Available)